Vertical Drop Trilogy Lab Grown Diamond Pendant

Yes! Customize your pendant with your choice of diamond, setting, and design. Can't find the perfect setting? Share a reference image or URL with us via live chat or email us at support@loosegrowndiamond.com, and we'll recreate it for you.

No, pendants do not include a chain by default. However, you can explore our available chain options here and choose the perfect one for your pendant.

Yes! Simply select a certified diamond from our inventory and share the SKU with us via live chat or email us at support@loosegrowndiamond.com. Our team will help you create a custom pendant using your selected diamond.

Our warranty covers any manufacturing defects or issues present when you receive your jewelry. It also includes complimentary prong tightening, polishing, and rhodium plating within 30 days of delivery.

We stand behind the quality of our craftsmanship. If you notice any defects or issues upon receiving your order, please contact us, and we'll be happy to assist you.

If your jewelry requires a service that isn't covered under our warranty, please reach out to us. We'll inspect your item and provide you with a repair assessment and any applicable service costs before proceeding.

For added peace of mind, you can also purchase an optional Extend Protection Plan at checkout, which provides coverage for accidental damage and other eligible repairs beyond our standard warranty.

By default, our pendants feature non-certified diamonds with DEF color and VVS–VS clarity. However, you can choose a certified diamond from our inventory.

Simply share the selected diamond SKU with us at support@loosegrowndiamond.com or via live chat, and our support team will create a custom order link for you.

Absolutely! If you'd prefer to place your order over the phone, our Customer Support team will be happy to assist you.

Call us: 1 646-288-0810.

Yes! Email us at support@loosegrowndiamond.com with your order number, and we'll do our best to expedite your order. For the quickest delivery, we recommend upgrading to Express Shipping.

Yes! LGD offers complimentary engraving, allowing you to personalize your pendant with a message, name, or date. Simply add your engraving instructions in the Order Notes section at checkout.

Please note: Engraving is subject to space limitations and the design of the jewelry.

Yes! Once you place your order, we'll create a CAD/3D design of your wedding ring and email it to you within 24-48 business hours for your review and approval.

Production will begin only after you approve the CAD/3D design, ensuring you're completely satisfied before we start crafting your jewelry.

Please note: Custom design requests or multiple design revisions may require additional time.

Yes! We provide a complimentary digital appraisal letter for your purchase.

Simply email us at support@loosegrowndiamond.com with your order number, and our team will send you a fully digital appraisal letter at no additional cost. The appraisal can be used for insurance purposes and includes the relevant details of your purchase.