Trace Platinum Chain
Email to a friendPRODUCT INFORMATION
FAQs
+What length is appropriate for a chain?
Chain lengths typically range from 16 to 20 inches. Consider the wearer's neck size and personal style when choosing a chain length.
+Can I customise the design of my platinum chain?
Yes, we offer customisation options, allowing you to choose the length, thickness, and style of your platinum chain. You can also add pendants to create a personalised piece.
+Can the size of the chain be adjustable?
Yes, if you want to change the size, We can do that for you. There is a "order notes" section on the checkout page. Please write down the instructions over there.
+Can I place my order by phone?
Absolutely! If you would like to place your order over the phone you can speak with a member of our Customer Service team by calling +1-646-288-0810.
+Can I have my item sooner than this?
In many cases we can meet shorter urgent deadlines, please just email us at [email protected] OR contact customer service at 1-646-288-0810 and ask about the specific item you want to order.