Product Description
Versailles Emerald Hidden Halo Engagement Ring
4 interest-free payments. Learn More
Free Insured Shipping Worldwide
Easy 7 Day Returns
Lifetime Warranty
Price Match
Complimentary jewelry box & bag wrappingPRODUCT INFORMATION
FAQs
+I can't see the specific ring size e.g. 6.25, What to do?
Yes, if you want to change the band width, We can do that for you :)
At the time of placing an order just choose any ring size and add to cart. There is a "order notes" section on the checkout page. Please write down the instruction over there.
+Can I change the band width?
Yes, if you want to change the band width, We can do that for you :) There is a "order notes" section on the checkout page. Please write down the instruction over there.
+Does Loose Grown Diamond have a lifetime warranty?
Yes, LGD has a lifetime warranty so you can shop with confidence and proudly wear our jewelry for a lifetime.
+Does LGD create custom ring/jewelry?
​LGD would be delighted to create your dream piece of ring/jewelry. To get started on your custom piece of jewelry, please email us at support@loosegrowndiamond.com OR contact customer service at 1-646-288-0810 now.
+Can I resize a ring ?
Yes, We offer a 7 day free resize for all rings sold at Loose Grown Diamond. Just reach out to a support via chat or email support@loosegrowndiamond.com to initiate a resize. Be sure to have your order number and correct size you need handy to expedite the process. Please note that Platinum ring can't be resized and covered in this policy.
+How should I get my finger sized?
You may use our Ring Sizer or visit any local jewelry store should offer free sizing. When you get sized, take note of which type of sizers they used- thin, wide or comfort fit (meaning they were rounded on the inside).
+Can you engrave my ring/jewelry for Free?
We provide free customization/personalization services and would be more than happy to engrave a ring/jewelry for you. At the time of placing an order there is a "order notes" section on the checkout page. Please write down the instruction over there.
+Can I place my order by phone?
Absolutely! If you would like to place your order over the phone you can speak with a member of our Customer Service team by calling +1-646-288-0810.
+Can I have my item sooner than this?
In many cases we can meet shorter urgent deadlines, please just email us at support@loosegrowndiamond.com OR contact customer service at 1-646-288-0810 and ask about the specific item you want to order.
+How can I design my own lab grown diamond ring?
+Can I see your factory virtually?
+What's the process after placing an order?
Once you placed the order, our team will get back to you with the CAD & 3D design of your ring within 24 working hours over the email. Once you approve it, we will move forward to production.
